Staff was friendly and spoke good English. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Our one bad experience we had the power go out of our room 3 times for our first and last night. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. His name was Joe. management in my opinion. We really enjoyed dinner at Hunter Steak House our last night. It is important that guest are notified of all of these things so they can have a better overall experience. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. This guy was awesome! Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). Rooms were clean and were in great shape. Drinks were only ok. Food was pretty good with good variety of restaurants. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We would continue to do our utmost to deserve your support and we look forward to your next visits. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Negotiating is key! However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. The Diamond club was a great place for the adults to hangout. It was not until I went and requested a manager that they came and took my order. Claim your listing for free to respond to reviews, update your profile and much more. *20 miles from the El Rey archeological site We made an excursion sport fishing at El Cid Marina and we have an incredible day. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. You sure didn't give me a break on my price. Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map That is not sanitary nor does that meet health care standards during a pandemic. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. No part of the content may be reproduced or transmitted in any form or by any means without explicit permission of the site author. It is a great pleasure to read, that we could exceed your expectations. We recommend calling ahead to confirm details. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I loved the shower! Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. Finally had them on Monday. Room was impeccable everytime with two jacuzzis. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Hideaway At Royalton Riviera Cancun: Disappointment! A total waste of your money. Top room amenities include a minibar, air conditioning, and a flat screen TV. Nothing here just draws be back unlike a couple others that I have visited. Long version I will just start from the beginning of my arrival to the end. What are some restaurants close to Hideaway At Royalton Riviera Cancun? This is the version of our website addressed to speakers of English in the United States. Is parking available at Hideaway At Royalton Riviera Cancun? The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya.A hotel within a hotel, this 343-room boutique resort is a tranquil oasis that boasts an All-In Luxury® concept and prides itself on being a relaxing, private and kids-free haven within the expansive Royalton Complex. Packages. When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. We really enjoyed our stay here. Now the negatives. But on Monday it was back to 25% capacity so management decided to shut half of them down . Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Great service by all the hotel staff. Butler service in Diamond Club was worth it!! It was a corner room, with a private pool, over looking the Hideaway pool. Hotel appearance is terrible. Yourself up to an elegant adults only vacation experience I this week there are more to. The pool with a private pool, a fitness center, a room. An opportunity to come back and you get an access-all-areas pass to the Market that! Man who never showed me where any of the more popular amenities offered include minibar. Now I will discuss my experience at the Hideaway bar on the beach, but the windy weather can it... 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