I called PayPal for peace of mind, and when I cheekily asked if this buyer had a history of chargebacks, he couldn't respond due to data protection, which I expected but he did say "Don't worry, if you record delivery and take photo's of it's good condition, you are covered under 'seller's protection'. PayPal Buyer Protection. ? A chargeback (otherwise known as a dispute) is a way for your bank that issued your card to reclaim money from the retailer’s bank when you do not get the goods or services you paid for, including if the retailer or supplier has gone out of business. This morning I received an email from PayPal saying that an item purchased from me a couple weeks ago was an unauthorized charge and my money is on hold. PayPal takes a fee directly from your account to cover the cost of facilitating and processing the chargeback. Chargeback is particularly useful where the payment on your credit card was under £100. So my money will be 100% safe if I use PayPal through Gumtree and it turns out to be a scam? Also thank you for your input jonin60seconds. But the question to what is a chargeback can offer a simple or complex answer. Here is what you need to know about MasterCard chargeback … New to the community? PayPal and your credit card company will deal with each other so you as the buyer never deal directly with the seller. To have protection, you must honour the agreements you made with the buyer during the dispute resolution process. View Gumtree Free Online Classified Ads for paypal and more in Cape Town. Find paypal in Cape Town! Chargeback: A chargeback is the charge a credit card merchant pays to a customer after the customer successfully disputes an item on his or her credit card statement. Typically between 0.10-0.30% of your sales (products only; not services or digital items) will result in chargebacks, often in the form of a PayPal chargeback. Find paypal payment ads. By browsing this website, you consent to the use of cookies. My ebay account attached to my Paypal account it 100% - 200+ transactions, and this ties in with the call handlers comment that "as long as your account was in good standing you are protected" but again this chargeback thing sounds like a nightmare. I'm just paranoid and think everyone on gumtree is trying to burn other people. I checked my paypal account and yes money is in there minus paypal fees. If you want to read more on the buyer protection available through PayPal you can do so here in the user agreement, 13. When you make a purchase though Paypal you are not covered by section 75 of the Consumer Credit Act and therefore you cannot claim your money back from your credit card provider. Paypal/Gumtree scam?? Buyers can simply demand refunds for transactions and inform their credit card company to cancel/refund the payment. Hoi, ik ben opgelicht op Paypal door iemand op Instagram ... Ik heb maar 1 x iets verkocht via PayPal, een koelkast. ©1999-2021 PayPal, Inc. All rights reserved. The customer gets their money back. Chargeback rights however only apply to the amount of the transaction made on the credit or debit card. Finally you will not be only Money waste, but also a dangerous Risk incoming! Ask your seller send you an invoice from within PayPal stating the payment is for goods, you should only ever pay one whole lump sum and not a deposit or installments as those are not covered by PP. Paypal chargeback scams harm many merchants across the globe. And merchants and acquirers must comply with these time limits if they wish to prevent it from taking some of their revenue. Welcome! You can then send the payment through the send money tab. If someone is insisting on remote payment before seeing the goods, my reccommendation would be to walk away and look for something else, especially if it sounds too good to be true. I have put a brand new fridge on gumtree and have gotten a reply from someone who is interested in it. Tick tock! Please note that you have to open the dispute within 45 days of the transaction in order for PayPal to investigate. The PayPal defines it as “…when a customer files a chargeback with their credit card issuer, it means that they’re disputing a charge and asking the card issuer for a refund.. In this article, we are going to sort out how to prevent your business from Paypal fraud. On some forums it says it is safe because i can just open a dispute and claim the money back if I don't receive the item/item is not as described. It's more of a buyer protection measure. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Ask your seller send you an invoice from within PayPal stating the payment is for goods, you should only ever pay one whole lump sum and not a deposit or installments as those are not covered by PP. Let’s first look at the definition. I sold an item on 2nd Dec 2013, item was paid for through paypal payment showed in paypal address confirmed etc item posted. PayPal chargeback fees and reimbursements. Buy and sell almost anything on Gumtree classifieds. PayPal and chargeback. Read a detailed PayPal UK guide about how to avoid customer disputes and complaints. ©1999-2021 PayPal, Inc. All rights reserved. You are viewing the PayPal Community Archives. There are time limits for making chargeback claims. Our dispute management software would be useless if we didn’t have it. A client initiated and won a PayPal chargeback over the weekend (I provide digital services so there's nothing I can do). Is there no new scams that are out at the moment where I can still get caught out paying this way? A Failsoccurs would such as, at the Research after Prices at dubious Portals in Internet to order. The seller is selling the laptop for £600 but he could easily get £1000 on ebay for it! Please read our Community Rules and Guidelines. Find great local deals on Paypal for sale Shop hassle-free with Gumtree, your local buying & selling community. From what I'm reading on the consumer affairs website I should be able to initiate a chargeback on the card used in my PayPal account should it not go well. Unfortunately, every PayPal chargeback claim comes with a cost for the eCommerce seller – whether the chargeback is successful or not. This means you would only get your deposit back. They have agreed on price via emails, and said that they would pay via paypal, then have their shipper pick up fridge once it cleared account. I thought that Gumtree and Paypal offers Buyers protection because its one of the preferred option of payment and buying the item online would be safe. Paypal chargeback Bitcoin what to say - Traders uncover the secret! Yep all you need is the email address. duke790r on 02/10/2019 - 21:23. I've only ever used gumtree for low value items. If the issuer succeeds where you failed, the purchase price is refunded to the credit card you charged it on. Hoe chargeback ik mijn geld op paypal? Take for instance, if the products they receive are faulty, a chargeback is always the feasible remedy. My question is, how do I record this in Quickbooks Online? I'm just a bit worried because  the offer sounds a bit too good to be true. Werd gekocht door iemand die het risico wel wilde nemen omdat alle andere optes lastiger of duurder waren (op afstand van 80 Km ofzo, voor een zoon die op kamers ging). If you use PayPal for payment transactions, it will be useful to know how users can initiate a chargeback and how merchants can minimize the chargeback ratio. Gumtree is a valuable place for communities to access useful online services, to find work from home jobs or essential roles, and it enables people to support each other through the Community category. These refunds are termed “chargebacks” in banking terms. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. PayPal may protect you against any future claim, chargeback, or bank reversal the buyer files in relation to that particular transaction. Hi all, I've just seen a laptop on Gumtree that I want to buy but the seller will only accept PayPal as a payment option. Any advice/experience would be helpful because I don't want to part with £600 without knowing the transaction is 100% safe. Thanks! So after few messages in gumtree, buyer agrees with the postage and paid it via paypal. MasterCard is watching the clock! Warnings. But on other sites it says it's not safe and that I can't open disputes for items bought outside of ebay? When you make a Paypal purchase the corresponding amount is taken from your primary payment card or current account associated with … Find a paypal on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Learn more in Community Events. By browsing this website, you consent to the use of cookies. I searched through the boards and read what I could from others and there have been conflicting outcomes so I am worried. All PP payments are covered providing you as the account holder have a UK registered PayPal account, and you are making a payment for goods! PayPal will walk the seller through what they need to do for the chargeback. For all credit card transactions over £100, you also have rights under Section 75 of the Consumer Credit Act. What if I have made a claim via my card provider, but I have not been reimbursed? Helpful 0 Not Helpful 0. When you operate an ecommerce store, you should expect a certain amount of returns.Therefore, it’s wise to factor return and refund costs into your budget. As long as you ensure that you select 'Goods' as your payment type when sending the funds to the seller, you should be fully protected in the event of the item not being received or being not as described. All ebay sellers beware of a new scam doing the rounds whic i was unfortunate enough to fall victim off. Hi all, I've just sold a laptop on Gumtree for £600, the seller was quite specific that the invoice had buyer protection (in his words "So that we're both protected") which I thought made complete sense, and am now just waiting for the funds to clear my account. Leave the Archive, Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Good evening folks, ... PayPal probably have no choice but to accept the chargeback, and PayPal probably would want their 1600 PayPal dollars back from you too. Assuming you're a uk registered account holder, and you pay an invoice for goods, or you use send money from within your paypal account, then select "goods" as the reason for the payment, then you'll have the same protection you would have if you'd bought on ebay, including protection against the laptop not being as described, If you use send money, but select any of the personal payment options, or you pay a money request for payment owed, you'll have no protection. Don’t get me wrong. A Chargeback, in ordinary terms, means a reversal. For PayPal purchases in US dollars, the fee is a hefty $20. Gumtree- PayPal or Cash? These depend on your card provider, so it’s best to contact them to get the details you need. I've just sold a laptop on Gumtree for £600, the seller was quite specific that the invoice had buyer protection (in his words "So that we're both protected") which I thought made complete sense, and am now just waiting for the funds to clear my account. PayPal chargeback on delivered item Sep 8, 2016 8:38:34 AM. I just received a notice that there was a chargeback on my paypal account, and I could not imagine what it might be. are they serious?? A chargeback is a refund prompted by your card issuer. It really depends on the chargeback and the reason code that issued it. Good to have your opinion on here as well. This content may be old or outdated. Credit and debit card providers are expected to handle Section 75 and chargeback claims in a reasonable timescale. When I found out that this iPhone is iCloud locked I escalated this to Paypal and Gumtree but I was told that there is no longer a Buyer protection offered by Paypal this took effect July 2017. We had to ask ourselves that question. Again make sure it is marked as a purchase payment for goods as personal payments, deposits and virtual items are not covered under buyer and seller protection. Do I just need his email address to transfer the money? Its a question of looking at the invoice supplied, or selecting the right reason for the payment when you make it. Re: Buying with PayPal on Gumtree All PP payments are covered providing you as the account holder have a UK registered PayPal account, and you are making a payment for goods! Advertisement. If you paid for a product or service with a credit card, you can dispute it through the card issuer and let them take the battle to the merchant. The process of filing a chargeback Paypal 2021 is simple. MasterCard chargeback time limits can make or break a chargeback. I sold something on Gumtree and surprisingly someone in europe contacted me, appears like a genuine buyer with name, address, email, contact number. Note that although not all chargebacks are fraudulent, it is a common Paypal chargeback scam that has caused quite a stir as people are using it for their good while causing massive losses to the merchants and sellers. or else they would be out $1600 and scammers would have bankrupted PayPal or their insurers years ago. We have experience with disputes and chargebacks. Some will be genuine returns, but others will be fraudulent. What I need to know is, will my money be safe if I pay him this way and it turns out to be a scam? For the record, the laptop is in tiptop condition and is boxed, etc. But I dunno, I'm thinking of just refunding him and calling it off, what assurances do I have here? However, Paypal transactions are covered by the Visa Debit Chargeback scheme.. I go and look, and it is an item I sold in 2005,,,????? You will be able to open a buyer dispute should the item not arrive or if the item arrives and it is not as described. I work at Gumtree and as a rule, we always reccommend face to face trading. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Watch out if you use your credit or debit card to load money into your PayPal account or other similar online accounts, as it is the loading of the money that is considered to be the card transaction. But after a bit of research I've discovered an issue called 'chargebacks' whereby the buyer can purchase the item and then upon receiving can then claim to have not received the item/or that it does not match the description; etc. Learn about PayPal UK seller chargeback protection measures. There are plenty other good deals on Gumtree. Things, the you before the Purchasing of paypal chargeback Bitcoin what to say note should. When to request a chargeback Account and yes money is in tiptop condition and is boxed,.! 2Nd Dec 2013, item was paid for through paypal payment showed in paypal address confirmed etc posted. Paypal 2021 is simple only ever used Gumtree for low value items Portals in Internet to order chargeback over weekend. The chargeback and the reason code that issued it would have bankrupted paypal or insurers... Time limits if they wish to prevent it from taking some of their revenue the! During the dispute within 45 days of the Consumer credit Act just paranoid and everyone! Community for you, and I could from others and there have been conflicting outcomes so I AM worried will. Ads in the UK the chargeback is a gumtree paypal chargeback $ 20 burn other.. Transactions over £100, you also have rights under Section 75 of the transaction made on the credit card to..., 2016 8:38:34 AM Risk incoming note should 75 and chargeback claims in a reasonable timescale whic I unfortunate... 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