Older Americans are especially likely to not have a smartphone (or even a cell phone). We find that about 30 percent of our callers do have smartphones, but they rely on GoGoGrandparent because the way that Uber and Lyft are set up, there’s more to it than just having a smartphone. Many seniors aren’t comfortable with smartphones — is that the main reason for your existence? Or, they struggle to navigate an app. Share. Instead of having to rely solely on family members or public transportation, seniors (whether they have smartphones or not) can use the Uber platform to get where they want to go on their own. Request a Ride for a Loved One Written by Kyle Miller and Mike Lu, Product Managers. Given that many people over the age of 65 either don’t use a smartphone or the Uber app, this feature lets their friends and loved ones book rides on their behalf. It’s not a standalone rideshare service with its own app and fleet of drivers. Instead, it’s a go-between that charges a small fee to arrange Ubers and Lyft’s for older riders. Meet GoGoGrandparent. It’s simple. GoGoGrandparent lets people use Lyft and Uber without a smartphone, with rides monitored by 24/7 operators and alerts for emergency contacts. Read more about Lyft and Uber for seniors and the potential that ride-sharing services have to improve seniors’ lives. She can’t drive herself or use the bus, and doesn’t own a smartphone, leaving her transportation options limited.

These apps rely more on the passenger to hold up their end of contacting the driver or walking down the street to get to the …

For elderly relatives with a computer but no smartphone, this can be a good solution.

GoGoGrandparent is a service that’s seeking to close the rideshare access gap by giving older people a way to access Uber and Lyft without a smartphone or a computer. However, most ride-sharing services to date have left seniors who don’t have access to smartphones, or who aren’t tech savvy, out of the equation completely. Empowering senior centers with Uber Health We need an Uber for senior citizens! Relatives and caretakers can use GoGoGrandparent to call in a ride and … Saroj, aged 79 lives in Pune, India. Both Uber and Lyft have options for requesting rides via computer. You can show them how or type up some instructions to keep by their computer.

But, some seniors just don’t want to get a smartphone. GoGoGrandparent has developed a way for those without smartphones to use on-demand services like Uber. After initially speaking to an operator and giving them your credit card and home address, you just call back and use their automated system, …

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