It is amazing that your most memorable moment is at the Spa where Jacqueline went above and beyond to ensure that your massage was extremely calming; she will be commended for her efforts. Guest can enjoy unlimited access to the on-site water park with waterslides for guests of all ages and a splash pad for younger ones. Dear WRLD_XPLR, Thank you for choosing Royalton White Sands for your recent vacation and for taking the time to share your experience with us. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you and we hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last. Experience All-In Connectivity at Royalton White Sands which includes: All guests staying at Royalton White Sands have access to the lazy river and restaurants at Royalton Blue Waters. Family: Two kids 12 & under Stay, Play & Eat Free in select room categories, including Diamond Club(TM). Splash Water World. Claim your listing for free to respond to reviews, update your profile and much more. Take a break from the norm and splash around! We are delighted to view your comments highlighting resort, the fun lazy river as well as the water slides, pools, beautiful beach, our fitness program and service from our hosts; they will be acknowledged for a job well done. Experience All-In Luxury™ on your family vacation, romantic holiday, or group getaway in Jamaica's Montego Bay. Not only that we paid a premium our entire stay to help subsidize the locals program they have. Royalton White Sands; Promotions; Special Packages; Connect. Dear GreatG77, Thank you for staying at our resort and for providing us with your experience. Rooms open to balconies or patios. Taxes and fees that are shown are estimates only. Top room amenities include a minibar, air conditioning, and a flat screen TV. ), 2 x $25 off of Special Package (Anniversary, Birthday celebration,etc. Please see our partners for more details. Royalton is part of Blue Diamond Resorts, and its Royal White Sands Montego Bay in Jamaica opened in late 2013 (another Royalton property will open in Negril in 2016). Check-in took over an hour and they were not busy at all. The Pros, decent location about 45 minutes from the airport. Click here for state list of certified sellers of travel. Royalton White Sands Resort. Yes, guests often enjoy the ocean view available here. I had to asked them to removed the cushions and I had bought sanitizing spray with us I had to used it on the couch it was really bad we had one of the presidential suite which is a joke it is on the ground floor and there was some big red ants in the room on the floor and on the curtains they came and spray them and the mosquito on the deck the food was lousy we went to the Italian restaurant ordered a pizza asked if I could get some onions on it the waiter told me there was no onion I cant imagine a restaurant without spice the buffet was no better the food has no spice and we were not, alone other guest complain and one couple asked to speak to a supervisor and one came and apologies but that did not change any thing The one good thing was our Butler Leo when he is there he would send lots of fruits and whatever we need to our room or order special breakfast for us But when he is on day off we asked for some bottle water and it took six hours before we got it Bembo one of the waiter at the italian restaurant did is very best to have our orders done and on time some of the staff needs to be more courteous and needs proper hospitality training this is a very nice hotel but they need a good chef and staff training I would suggest they give Leo the job to train some of these staff But please let him remain the Best butler people when you book please asked for Leo if you book a Presidential suite, Dear Nakita, Thank you for choosing Royalton Blue waters for your recent vacation and for taking the time to share your experience with us. Although everyone person begs for a good trip advisor review, and some will ask you to write a review while they are standing over you. Royalton White Sands Vacation Package. See more questions & answers about this hotel from the Tripadvisor community. Royalton White Sands has culinary creations to delight and impress even the most discriminating palettes. The first night we ordered room service for our kids and it took. Thanks so much Paul!!! Royalton Fit™. Included with your resort stay, enjoy unlimited free access to the on-site water park available steps away from your room! Thank you for choosing Royalton White Sands for your recent vacation and for taking the time to share your experience with us. Enjoy the powdery beaches, turquoise waters, and lush vistas of this Caribbean paradise. Your All-In Luxury™ vacation starts on one of the Caribbean's most idyllic settings. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. We were on the older, run down side, White Sands and we were paying a huge premium. We invite you to the powdery beaches, turquoise waters, and lush vistas of this Caribbean paradise. Mind you we had the “Diamond Club” with a Presidential suite. 2.5 hours for chicken tenders to be delivered. Royalton White Sands has been awarded the coveted Four Diamond Award by AAA. A warm reception and chilled cocktail set the tone for a week of extravagance. 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