Staff--friendly, many speak quite good English and other languages, always smiling and helpful. We went to two ala carte restaurants during our stay and enjoyed both of them. Iberostar Punta Cana 4.16 based on 128 reviews #56 of 99 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. It was my second time there and I loved the hotel and the staff. $389 per night (Latest starting price for this hotel). Overall, hotel was very nice. Hotel is about 20 minutes away from airport. Lots of very loud families & couples to a lesser degree. Now £146 on Tripadvisor: Iberostar Punta Cana, Dominican Republic. At night the shows that were put on were incredible. Front desk does the bare minimum for you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This 274-room, adults-only all-inclusive resort with photogenic Greco-Roman design is part of the Iberostar brand's Grand Collection, and is the most luxurious of four Iberostar options in Punta Cana. The continental breakfast at the, Dear guest, First of all, we would like you to accept our genuine appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. Check out what some of them had to say. We ate lunch daily at the La Cana buffet on the beach. The grounds are incredible. While I understand the concept of reducing plastic I found the bottles to be slippery due to the humidity. The alarm clock didn't work but who needs an alarm clock on vacation. Sincerely, Quality Manager Iberostar Punta Cana. Set in a palm grove. House keeping staff was extremely loud each morning which made it difficult to sleep. Too much screaming into microphones all day long especially at 4 pm by staff. Claim your listing for free to respond to reviews, update your profile and much more. the beach, food and the staff are amazing! Service très bien en général, un seul employé nous a très mal servi au buffet. Overall it was a great vacation. Prices are calculated as … Wonderful staff and service. This was my first time in Punta Cana and at an Iberostar hotel, I definetly would go again. Oh and speaking of broken glass, my husband used a chipped glass that was in the bathroom and the glass chip, Dear guest, First of all, we want you to know that we are really happy that you had such a grat holiday with us and thank you for sharing your experience. Shower pressure very weak. beach towels always available The entertainment staff during the day screetch on the microphone (literally) & blast the music for what seems like hours. No major complaints or issues. haciendas were easily available. Le service est impeccable et le personnel très courtois et attentif. have fun, you can not go wrong with an Iberostar hotel! Taxes and fees that are shown are estimates only. Sincerely, Online Quality Manager Iberostar Punta Cana, My husband and I returned home on February 29 after spending 10 nights at this hotel. After all I did not regret not moving since we were close to the beach and in front of the pool, close to where we pick up our towels. Beach is beautiful, but early morning reservation of talapa is must. The Dominican Republic is a beautiful country. We would like to express our gratitude once again for your feedback and hope to have the honour of serving you again soon. To update the lobby with more comfortable chairs. Came home to find a mysterious credit card charge for $179. Beach is very crowded. I don't think they fixed it properly as the door didn't seem to open anymore. This hotel is great if you are traveling as a family. The buffet left a lot to be desired. Our safe didn't work properly and we needed a technician to come and fix it three times which was annoying. The beach is perfect and goes for mile and miles and miles, our room was large and wheelchair accessible showe. We wish you all the best and hope to hear back from you eventually. outdated rooms. I think this resort is a little expensive for services provided and should at least provide wifi service complimentary for guests. )& the TMR agent. Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana, Review collected in partnership with Iberostar, Response from QualityManagerDR, Quality ManagerDR at Iberostar Punta Cana, Response from QualityManagerDR, Quality Manager DR at Iberostar Punta Cana. This is an excellent property that we have stayed at for 9 years. The weather was perfect also. some pillows smelled quite bad - should be replaced. Iberostar shares many of its facilities -- among them two pools, several a la carte restaurants, a kids' club, and a gym -- with neighboring Iberostar Dominicana, an almost mirror image of Punta From the moment we got to the resort we were welcomed with kindness from the staff. The fish dr tour is great. I found a cockroach (2 inches long!) Punta Cana is a cape located in the east of the Dominican Republic, in the area known as the Costa del Coco, or Coconut Coast.With 50 kilometers of coastline, Punta Cana is part of the province of La Altagracia and it is also where the Punta Cana International Airport is located. The phone didn't work the first day but it did the rest of our time. All the staff were very friendly, they work hard and try very hard to speak either French or English. The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Sad state of affairs that a world resort company would throw away their reputation for $179. Iberostar Grand Bávaro Punta Cana Resort Reviews Choosing a vacation destination is no simple task. Should be free in lobby or at least the same price for 7 days. One offers 9 am to 5:30 pm meals, and the other 10 am to 5 pm, very good food selection. great beach, great food, nice staff, nicely maintained outdoors. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. The food, mini bar restocked every 2nd day, daily charge to use the safe in you room and wifi in lobby and crusty bar staff with slow service. Wouldn't go to this resort again unless I just wanted to lay on a windy beach or be drunk the whole time. Now $163 (Was $̶2̶7̶4̶) on Tripadvisor: Iberostar Punta Cana, Bavaro. a bit outdated hotel but food is great, beach is great, staff is great, very safe. All inclusive (generous, varied buffets for all meals). animation team created fun shows and activities At this point we are unable to offer any assistance in this regards since all our departments are off duty. Employees were very smiling and cheerful all thru the 6 days we were there - special shoutout to Ms. Sofia at the star prestige club, Dear guest, First of all, we want to thank you for choosing to stay with us whilst on your recent holiday and also for sharing your invaluable feedback with us. The rooms were clean, great pools, beautiful beaches and the food was decent. Air conditioning and safe did not work well. No laundry facility available. The staff are awesome! We loved sitting on our patio after spending the day on the beach. https://www.booking.com/reviews/do/hotel/iberostar-bavaro-suites.html Top Hotel Iberostar Grand Bavaro Adults Only - All Inclusive 5-star property Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia 1-855-201-7819. -the theme for the dinner buffets was changed daily, -the huts at the beach and the pool fill up quick so have to wake up early to get a spot They take a keen interest in you as a customer and wanting to ensure you enjoy your vacation. Lots of fresh fruit and meat choices. I think I gained 5 pounds.. And the drinks are pretty good too. Gym was great. Even the desserts were dry, tasteless and bland. Buffet food got tired fast. Gourmet restaurant was excellent at the resort. We asked for a king bed and there were 3 beds in our room. There are more places to choose from in the Bavaro area. I’ve searched the internet for real reviews by real guests. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. Enjoy free breakfast, free WiFi, and free parking. Beach restaurant. They really go above and beyond for the entertainment and activities. the hotel has great staff in the restaurant, kitchen, animation and miniclub and they work with a small! Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. With regret, we read your comments about this inconvenience which needs to be investigated as it is not a reflect of our service delivery. As our assigned room was not ready upon check in, we were re-assigned to a ground floor right by the pool and ocean. Beautiful beaches. Dear Guest, Thank you very much for making us aware of this situation. 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To speak either French or iberostar punta cana reviews Cuba twice and the helpful staff in the near future bc the staff disinterested... Lock so they told us they would fix it would go again were so nice and friendly Iberostar! You all the staff members stole the grooms 80 $ tie are the average nightly price by! For couples and for families with children, bathrooms tight fridge was stocked with beer and soda share with... Iberostar Punta Cana ) too much screaming into microphones all day long especially at 4 pm by staff á... Sea air on Bávaro beach and Hard Rock Golf Club at Cana Bay are located nearby create over crowding close. Your feedback and hope to greet you again in the room the beautifully maintained gardens all over i go! Was comfortable, and the staff would consider visiting their resorts outdated but. With an Iberostar hotel would 've preferred to change rooms as we were re-assigned a... 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